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It seeems a few of us couldnt get onto community this morning as O2VM wanted to link my accounts.
Bit stupid as I don't have any VM products.
Normally I log on via PC.
Click on sign in link to Community and voila I'm in.
Not this morning.
I was presented with a VM/O2 page requiring me to set up email address and password for VM
Once I'd done that, they wanted phone number to send 2FA.
Gave them phone number and code never arrived.
Then 20 mins later code arrived on phone but when I put it in, I was told time had run out.
Then they locked me out.
Rinse and repeat for nearly an hour.
Then i was asked to set up a passkey.
I did that and again was told they would email me for verification.
Guess what, the email didn't arrive.
Then I realised I HAD to set up a VM account to link both together.
I used same email address and password I had for O2 and suddenly after 95 minutes of faffing about I clicked sign in (for Community) and I'm in.
I know this has happened to @pgn and @Bambino
@Dave-O2 can you check this out please?
If I have to face this every morning, I'll never get on forum as I can't for the life of me remember what I did to conquer the VM instructions to get on here.
PS, also had same issue with phone.
Major problem was, VM failing to send texts in a timely manner and the same for emails. Then having the nerve to tell me they had expired. If I don't have any VM products, why be subjected to this?
RANT OVER!!
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@Enlli wrote:
@TallTrees wrote:Hope your thoughts of a combined O2 VM community are not forthcoming @jonsie
Well the lead Virgin Community Community Manager has been on here this morning as Dave is presumably on leave
Late to the party 🥳 though 🤪 @Enlli
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Finger printing worries me @Enlli
I am a hands-on gardener always forget gloves or can't find them!
God only knows what print would turn up 🤣
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Thank you very much for that very interesting trial😊 @Enlli
Scars on the finger print I thought.
Don't want you to scar your fingers in trials😅 it depends how sensitive it is.
Good security. It would be OK if two methods of access available, if finger was damaged.
Thank you 😊
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@Cleoriff wrote:I know it was quick but logged off here. Did a few other things on PC then checked here again.
Came back on without having to sign in?
Maybe different if I leave it for a few hours?
See y'all later 😂
So been offline for 4 hrs. Clicked on my sign in link (stored on One Note on PC) and it took me straight to the home page without having to sign in. As I say this was on PC.
On phone I press on my avatar and that auto signs me in.
So after all the faff of this morning it appears I can get into the community without having to sign in.
(On PC and phone.)
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No justice in this world 
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Just to conclude my side of things this morning.
On PC, I have the sign in link stored in One Note. Usually it would take me to sign in on community where email address and password are shown. I would click sign in and be online here.
Now it's faster.
Click on sign in link on One note, takes me straight to home page signed in.
On phone, just press my 'signed out avatar'
Then I'm signed in.
I know we all use different devices and different methods of signing in but for me, both on Phone and PC, this completely bypasses the old sign in page and brings me straight online. It's faster.
Better not change phone or PC now then. 😂
