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Watchdog: Set up a sim pin

L_W_Ward
Level 12: Nimble
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Just been watching Watchdog who explain that people steal your phone, take the sim out and put it in other phones to call premium rate numbers. Don't just set a phone lock, set a sim lock!!  Before you do this please remember it will ask for a default sim ppin number (IT ISN'T YOUR LOCK SCREEN PIN NUMBER)

 

EDIT 1:
For people about to do this! According to MI5, confirmed by myself via O2 online chat but credit goes to this MI5 the default SIM PIN for O2 is 0000 for anyone else reading this and trying to set up a PIN lock on your sim card.

 
 
Edit 2:
For people who have blocked their phones MI5 explains that if you need a PUK code it can be found on your MYO2 page http://www.o2.co.uk/myo2
You can also use online chat when they are not busy. They currently are, wonder why. 
 
Edit 3: 
When you do activate the sim pin lock do remember to change the pin or else whats the point. 
 
 
 
iPhone 13 Pro Max 25gBG,
iPad 9th Gen,
Apple Watch Ultra,
,Airpod Pro,
Apple TV 4K,
Apple TV HD,
HomePods,
Message 1 of 78
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Anonymous
Not applicable

Cant believe so many people havent been protecting there sim card with a unique pin.

 

Also shocked how many people have managed to PUK there sim trying to set a pin Astounded

Message 21 of 78
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MI5
Level 94: Supreme
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Default SIM PIN is 0000 for anyone else reading this and trying to set up a PIN lock on your sim card.
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 22 of 78
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L_W_Ward
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Very half arsed!!!! 

I know my tech and I was literally one click from blocking my phone. Any normal human would naturally enter their standard pin and not realise it is a default company pin they need. 

iPhone 13 Pro Max 25gBG,
iPad 9th Gen,
Apple Watch Ultra,
,Airpod Pro,
Apple TV 4K,
Apple TV HD,
HomePods,
Message 23 of 78
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MI5
Level 94: Supreme
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@Anonymous wrote:

Also shocked how many people have managed to PUK there sim trying to set a pin Astounded


I guess because the process asks you to enter your PIN which is the default sim PIN, not the phone PIN.

Entering it wrong will block the sim requiring a PUK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 24 of 78
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Anonymous
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Phew... Sorted.. Phone is back slight_smile
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L_W_Ward
Level 12: Nimble
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Thanks @MI5 . I've updated the main post for people. I have given you full credit!

iPhone 13 Pro Max 25gBG,
iPad 9th Gen,
Apple Watch Ultra,
,Airpod Pro,
Apple TV 4K,
Apple TV HD,
HomePods,
Message 26 of 78
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MI5
Level 94: Supreme
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@L_W_Ward wrote:

Thanks @MI5 . I've updated the main post for people. I have given you full credit!


No worries mate - as long as folks get their phones back online slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 27 of 78
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L_W_Ward
Level 12: Nimble
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No worries. I would have posted the 0000 code but I was still on chat trying to figure it out

iPhone 13 Pro Max 25gBG,
iPad 9th Gen,
Apple Watch Ultra,
,Airpod Pro,
Apple TV 4K,
Apple TV HD,
HomePods,
Message 28 of 78
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Anonymous
Not applicable
Best practice is to set a sim pin definitely ,and also to turn on any passcode in the phones security settings to stop your phone being used too.
Message 29 of 78
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Anonymous
Not applicable

@MI5 wrote:

@Anonymous wrote:

Also shocked how many people have managed to PUK there sim trying to set a pin Astounded


I guess because the process asks you to enter your PIN which is the default sim PIN, not the phone PIN.

Entering it wrong will block the sim requiring a PUK.


I know that, im shocked that so many other people DON'T! Astounded

 

Surely that it says SIM pin on most phones when you go in to change it from the default is a BIG clue it's not asking for the phone lock pin code.

Message 30 of 78
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