The Virtual Lounge

[blissgirl]

Anyone here ?

[Please see related discussion about "The Virtual Lounge" here]

[MI5]

Re: The Virtual Lounge

‎April 1st 2020

[Cleoriff]

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@MI5 wrote:

Re: The Virtual Lounge

‎April 1st 2020

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Yeah a real joke!!`

[pgn]

Anyone else noticed how the phone calls about insurance claims or computer licensing infractions have dropped to zero over the last three weeks?

Some days, we'd've got 3 or 4 calls from people wanting us to let them help with a problem on somebody's laptop...

That said, SMS about problems with O2 billing have shown a slight uptick... 🙄

[MI5]

A lot fewer spam emails too.

[Cleoriff]

I have @pgn .

I mentioned to my other half  that we were having less calls from people about an accident I never had, or that Amazon were cutting off my Prime subscription and the usual one from Microsoft about my PC needing attention.

Probably the one good thing from this damn nightmare!

[Mi-Amigo]

@pgn @MI5 @Cleoriff 

As an observor, I too have noticed this and the increased number of questions about bill payment - the one issue which O2 will not address -

NO payment freeze,

NO e-mail or text or notification to customers,

NO help,

NO advice on the Community

- just tell worried, stressed customers inc those on the front-line saving lives to phone customer services and if they can`t get through to keep trying. 

O2 should be ashamed...

[Mi-Amigo]

Good night, guys

See you all in the morning for another fun-filled day in the fun factory, madhouse, Community.

Keep well, take care, stay safe.

[Cleoriff]

Nite @Mi-Amigo 

I shall put the answers up in the morning and then the results about 30 minutes later. Then it's back to you matey.

[jonsie]

Goodnight peeps

[Cleoriff]

Good grief. The posts are slowing down!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Time for a bloody drink....

I've stocked the bar up