Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Off-Topic

Reply
Highlighted
Posts: 92,523
Topics: 751
Registered: ‎14-01-2013

Talk Talk Stolen Data

Talk Talk have admitted that some customers accounts have been 'hacked'.

The information stolen included names, addresses, phone numbers and TalkTalk account numbers. The company was confident that no sensitive or payment data went astray in the hack.

The theft of data was unearthed when TalkTalk investigated a sudden rise in complaints from customers about scam calls between October and December 2014  'Only a few thousand accounts were affected'!!

It made interesting reading to see Talk Talk admitting that the attackers got at some of TalkTalk's internal systems via a third-party that also had access to its network. Legal action is now being taken against this unnamed third party.

http://www.bbc.com/news/technology-31656613

I am no expert....but does this ring warning bells with anyone? Smiley Sad

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Posts: 81,070
Topics: 575
Registered: ‎04-01-2009

Re: Talk Talk Stolen Data

It's quite refreshing that the company admits to a breach by what I would assume is one their so-called trusted partners. Parallels with O2's own data breach which as far as we are aware has never been admitted to and which seems now to have been glossed over and forgotten about.

Highlighted
Level 68: Extraordinaire
Posts: 15,777
Registered: ‎31-03-2010

Re: Talk Talk Stolen Data

And as it's been glossed over and swept under the carpet, it will undoubtedly happen again.

I DO NOT WORK FOR O2



Funniest-Thread-2
Highlighted
Posts: 92,523
Topics: 751
Registered: ‎14-01-2013

Re: Talk Talk Stolen Data

When I read the article I thought Talk Talks approach to their customers showed an element of 'care' that was quite refreshing.....

They admitted the breach was very worrying and anyone who thinks they have been affected has been given a dedicated phone number to call.

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Anonymous
Posts: 0

Re: Talk Talk Stolen Data

I am not Talk Talk customer but it is always good to be reminded that we all need to be alert to the activities of scammers so thanks @Cleoriff for posting.
The BBC report includes this
"If in doubt, go the extra mile to confirm that the person contacting you is legitimate."
Perhaps someone who knows about these things would explain what the extra mile is please?
Highlighted
Anonymous
Posts: 0

Re: Talk Talk Stolen Data

Well what can we say? O2 could learn a few things here. ...
Highlighted
Posts: 3,157
Topics: 130
Blog Posts: 1
Registered: ‎06-04-2012

Re: Talk Talk Stolen Data

I don't know if Talk Mobile and Talk Talk are related companies however one of my parents had issues with them and they had to pay a large "unverified" amount of cash towards their bill. Since if it was rolling contract they cancelled soon after that.

 

Could this be related...who knows?

Leave your candy-colored cans in the toy chest and try a pair of proper headphones.
Highlighted
Anonymous
Posts: 0

Re: Talk Talk Stolen Data

Talk Mobile and Talk Talk ARE part of the same group.
Highlighted
Posts: 3,157
Topics: 130
Blog Posts: 1
Registered: ‎06-04-2012

Re: Talk Talk Stolen Data

The guy in CPW said they weren't; funny, lied through his rectal release no doubt.

 

Leave your candy-colored cans in the toy chest and try a pair of proper headphones.
Highlighted
Posts: 5,063
Topics: 113
Registered: ‎19-09-2014

Re: Talk Talk Stolen Data


@Anonymous wrote:
Talk Mobile and Talk Talk ARE part of the same group.

Sure ???

 

http://talkmobile.co.uk/

 

http://mobile.talktalk.co.uk/

 

 

"My life is a facsimile of a sham"