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Problem with Top up

Anonymous
Not applicable

Good afternoon. I bought my sim card last year. It is sim card with cheap connections to Poland (4p per minute mobile and 1p per minute landlines). About two weeks ago I top up with 15 pounds, called on landline number to Poland, talked 8 maybe 9 minutes and all credit was gone. I don't understand why it happened? Regards, Katarzyna Zoladkiewicz

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adamtemp64
Level 66: Unequalled
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you need to talk to o2 on 4445 25p call cost to resolve this issue

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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