Re: Phone mast not working in Ulverston(Cumbria)

Anonymous · ‎16-05-2013

It's been two days now that I have not been able to make calls...been in to 02 shop....had no idea of when the problem is going to be rectified....suggested I try and phone Customer Services.......I'm trying....and waiting....waiting...waiting.....tried lots of options just to try and speak to someone....but having no joy whatsoever....any help/advice from anyone out there would be appreciated....the gist I got in the 02shop was that this is not going to be rectified quickly...!!!....bit brassed off at the moment...

adamtemp64 · ‎16-05-2013

Unfortunately o2 never give info on mast fix times .

So many things can effect the repair.

Just check here http://status.o2.co.uk if the fault is showing o2 will resolve it as soon as they can.

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Anonymous · ‎16-05-2013

Note down when you lost service and when you recieve it again and once sorted ask for compensation

O2

Phone mast not working in Ulverston(Cumbria)