PLEASE BEWARE!!!! O2 Email Scam

[Bambino]

This was in my inbox this morning. I've deleted all the links and replaced them with x's so no one clicks on them. If I moused over the links they all start with o2.davinci-crm and I won't copy the rest for obvious reasons. Anyone else receive a mail like this? @Martin-O2 @Marjo are you aware of this?

This is an official O2 email | No pictures?

Your O2 Community account

Due to changing data regulations, we’ll soon need to delete all O2 Community online accounts that haven’t been used for 12 months or more. 

O2 Community is a useful space to share and learn tips from O2 customers. So if you’d like to ask a question on how to use a feature on your phone, or to give us some feedback on our service, any time, it’s a great place to go. 

To stay part of our O2 Community, simply sign into your account before 6 July 2018.

The European Online Dispute Resolution site xxxxxxxxx is there if you have a dispute about an online purchase from O2. See xxxxxxxxx for more. 

This email is from Telefónica UK Limited, a registered company in England and Wales. Regarding consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority. Firm Reference Number: 718822

Registered office: 260 Bath Road, Slough, Berkshire, SL1 4DX. Registered no: 1743099. Please don’t r...

xxxxxxx | xxxxxxxx

[Bambino]

Well I've already deleted the mail, so I can't forward it to the O2 phishing address, unless you still have it @jonsie...

[jonsie]

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@Bambino wrote:

Well I've already deleted the mail, so I can't forward it to the O2 phishing address, unless you still have it @jonsie...

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Yes I still have it but I'm not too sure how to forward it as a PM?

[Cleoriff]

@jonsiethe PM advice was to forward it to @Martin-O2

To send it to O2 directly

• Create a new email draft with 'Phishing' as the subject
• Attach the suspicious email
• Send to phishing@o2.com

https://www.o2.co.uk/help/safety-and-security/fraud-and-phishing-advice

[Martin-O2]

Thanks for sharing the link @Bambino! Regarding the email the Community team does 99% of communications with customers though the forum so having an external email is unnecessary. 

I'll forward on the link you shared. 

@Cleoriff Good call on the phishing@o2.com! 

[jonsie]

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@Cleoriff wrote:

@jonsiethe PM advice was to forward it to @Martin-O2

To send it to O2 directly

• Create a new email draft with 'Phishing' as the subject
• Attach the suspicious email
• Send to phishing@o2.com

https://www.o2.co.uk/help/safety-and-security/fraud-and-phishing-advice

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I don't have a problem with forwarding it to O2 but I can't think of any way to forward the email as a PM? Maybe it's that bump on the head taking it's toll now....

[Cleoriff]

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@jonsie wrote:

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@Cleoriff wrote:

@jonsiethe PM advice was to forward it to @Martin-O2

To send it to O2 directly

• Create a new email draft with 'Phishing' as the subject
• Attach the suspicious email
• Send to phishing@o2.com

https://www.o2.co.uk/help/safety-and-security/fraud-and-phishing-advice

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I don't have a problem with forwarding it to O2 but I can't think of any way to forward the email as a PM? Maybe it's that bump on the head taking it's toll now....

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@jonsieCan't you just go to email on laptop, click on 'Open in web browser' then highlight to copy....

Open PM box to Martin and paste the whole lot in there?

(Or are we talking at cross purposes? )

[Martin-O2]

Hey everyone! 

Apologies for the delay but I can confirm that this email is official and not spam or phishing.  

[Cleoriff]

And as we found out today it has once deleted an active account

Still that 'glitch' has been fixed and hopefully it won't happen again

[jonsie]

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@Cleoriff wrote:

Still that 'glitch' has been fixed and hopefully it won't happen again

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In your dreams.....