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Order query

Aaliyah1
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎04-07-2024 21:22

on ‎04-07-2024 21:22

Today I added a iPhone to my basket to start a contract I filled out all my details and bank details when I got to the end it just took out £30 and then went back to the page and the phone was still in the basket but the payment went out as o2 online new order slough I have had no email confirmation I want to know what is happening 

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madasaf1sh
Level 77: Grand Master
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on ‎04-07-2024 21:39

on ‎04-07-2024 21:39

@Aaliyah1 

 

Ring o2 Sales in the morning on 0800 081 0255 and they can check the order out to see if it has gone through 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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