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Order query

Aaliyah1
Level 1: Joiner
  • 1 Posts
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on ‎04-07-2024 21:22

on ‎04-07-2024 21:22

Today I added a iPhone to my basket to start a contract I filled out all my details and bank details when I got to the end it just took out £30 and then went back to the page and the phone was still in the basket but the payment went out as o2 online new order slough I have had no email confirmation I want to know what is happening 

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madasaf1sh
Level 78: King of Kings
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on ‎04-07-2024 21:39

on ‎04-07-2024 21:39

@Aaliyah1 

 

Ring o2 Sales in the morning on 0800 081 0255 and they can check the order out to see if it has gone through 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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