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No network

Melina
Level 1: Joiner
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Hi, i can’t access my network only can use WiFi, can you please advise?

 

melina

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MI5
Level 94: Supreme
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@Melina 

Guides

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 68: Extraordinaire
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This is not O2 but a community of customers.

Not much information to go on

Have a look at our guides

Guide: Is the network down for me or everyone? 

Guide: Is the network down for me or everyone? 

Download the My Network App to check and report faults 

https://www.o2.co.uk/apps/my-network

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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