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No network after upgrading

AB21
Level 1: Joiner
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Hello

I have upgraded this evening to sim only now i have no network access at all

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MI5
Level 94: Supreme
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@AB21 

If you requested a new sim they will have cut off your old one.

Pop in store with photo ID or contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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Isn't it just so crazy!

How many people are going to be without their phones over Christmas due to the ridiculous disconnections when a new sim card is ordered?

It's scary just how pathetically poor O2 have become!

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