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Level 8: Talented
Posts: 370
Registered: โ€Ž27-05-2019

NatWest trialling voice banking via Google Home

https://www.itpro.co.uk/voice-assistant/34196/natwest-trials-voice-banking-in-the-uk

 

Good idea or accident waiting to happen?  I'm inclined to think the latter

 

 

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I don't work for O2 but have an interest in networks (including mobile) and IT (which is how I earn my living)
Posts: 69,901
Topics: 547
Registered: โ€Ž04-01-2009

Re: NatWest trialling voice banking via Google Home

Far too dangerous in my opinion. It's just another exploitation for the hackers I'm afraid. If NatWest are going to implement this then their sister banks like RBS and Ulster Bank will no doubt follow.

Level 25: Hard Hitter
Posts: 3,341
Registered: โ€Ž03-08-2018

Re: NatWest trialling voice banking via Google Home

Well this is my view @techtamer
Progress we are told : there will be casualties of course. Remember - walked in front of automobiles with RED FLAG ๐Ÿคญ๐Ÿ˜ at one time..I see a comparison ๐Ÿ˜

Talktalk introduced customer voice security pass to CS. a couple of years ago. Not perfect.

It doesn't seem to matter what security measures are put in ....hackers, fraudsters etc will manage to overcome. It seems it's down to the individual to be on permanent guard.

Family training re this and measures instituted to
prevent or mitigate effects.

Akin to living in a war zone๐Ÿ˜


Posts: 71,744
Topics: 677
Registered: โ€Ž14-01-2013

Re: NatWest trialling voice banking via Google Home

Not for me I'm afraid. It  concerns me with regard to you proving it wasn't your voice used to withdraw funds (if money goes missing)

 

My bank is changing access. Currently I can use online banking using memorable data or a card reader. Soon they will be changing memorable data and using a code sent to your mobile instead. Personally I can't understand how that's more secure?....

*The Game Is On*


Level 25: Hard Hitter
Posts: 3,341
Registered: โ€Ž03-08-2018

Re: NatWest trialling voice banking via Google Home

My bank is putting different security measures too @Cleoriff
Phone code is one I think email too.
If choice I won't be on voice isn't good presently didn't work well with TALKTALK.๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก


Highlighted
Posts: 69,901
Topics: 547
Registered: โ€Ž04-01-2009

Re: NatWest trialling voice banking via Google Home

All banks are going to be using two step authorisations now which can be a bit of a ball-ache but its at least a step up from the present system. Banks are trying to make it harder for fraudsters and whilst no system can ever defeat them it's at least some protection for your and ultimately your banks' money.