cancel
Showing results for 
Search instead for 
Did you mean: 

Major data breach at Ticketmaster

jonsie
Level 94: Supreme
  • 95564 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Customers who have bought tickets through Ticketmaster since February have been warned to check suspicious activity on their bank accounts and credit cards.

UK customers of Ticketmaster have been warned they could be at risk of fraud or identity theft after the global ticketing group revealed a major data breach that has affected tens of thousands of people.

http://bit.ly/2KrYUMM

There is a dedicated website, security.ticketmaster.co.uk, and customers can also email fan.help@ticketmaster.co.uk.

Message 1 of 10
2,285 Views
9 REPLIES 9

Cleoriff
Level 94: Supreme
  • 127443 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Thanks for this info @jonsie. I must let my son know. He bought tickets to see the Stones at the Ricoh arena and not sure which site he used.

That's a long time for it to go undetected. Feb-June FGS.

Just a thought...Priority use Ticketmaster, so it could affect many O2 customers as well. rage

Veritas Numquam Perit

Girl in a jacket
Message 2 of 10
2,282 Views

jonsie
Level 94: Supreme
  • 95564 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

@Cleoriff wrote:

Thanks for this info @jonsie. I must let my son know. He bought tickets to see the Stones at the Ricoh arena and not sure which site he used.

That's a long time for it to go undetected. Feb-June FGS.

Just a thought...Priority use Ticketmaster, so it could affect many O2 customers as well. rage


Yes I wasn't sure whether to post this in other apps but I'm sure @Martin-O2 or the other admin will move it if they think necessary.

Apparently they have known about this since April.

Message 3 of 10
2,280 Views

Cleoriff
Level 94: Supreme
  • 127443 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

I think it's important enough for our Admin to ensure the Priority team are informed.

This may be the one time Priority customers could be lucky they failed to get tickets!!

Veritas Numquam Perit

Girl in a jacket
Message 4 of 10
2,278 Views

Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:
And so it goes on. I wonder where the next data breach will be. This is bad news for anyone using Ticketmaster in the last few months.

And they've known about it since April and we're nearly in July. Very, very bad.
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 5 of 10
2,246 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

We understand Ticketmaster has notified all customers who may have been affected by the recent data security incident via email. Please check your email, and see security.ticketmaster.co.uk  for more information.

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 6 of 10
2,213 Views

Cleoriff
  • 127443 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Thanks for that info @Martin-O2

Veritas Numquam Perit

Girl in a jacket
Message 7 of 10
2,210 Views

Bambino
Level 86: Prestigious
  • 24358 Posts
  • 1058 Topics
  • 3818 Solutions
Registered:
Message 8 of 10
2,201 Views

Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:
Absolutely unbelievable @Bambino. For a start I'd love to know how this 'small' company got all this information on so many people. Really have to be so careful what information you give out in surveys etc as you never know how much is passed on and who to; whatever assurances they may give.

Quite frightening really.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 9 of 10
2,194 Views

Anonymous
Not applicable

And the affected third party system was operated by an AI driven customer service company.

 

AI bot heal thyself, NOT

Message 10 of 10
2,156 Views