cancel
Showing results for 
Search instead for 
Did you mean: 

Live Chat has a bug and cuts people off randomly

Anonymous
Not applicable

Live Chat has a bug and cuts people off randomly -

Reported it several times but no-one seems to care.

Message 1 of 20
4,285 Views
19 REPLIES 19

MI5
Level 94: Supreme
  • 149866 Posts
  • 641 Topics
  • 28528 Solutions
Registered:
I've used it a few times without getting cut off.
Is there any pattern to when you lose connection at all?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 20
3,366 Views

jonsie
Level 94: Supreme
  • 94310 Posts
  • 611 Topics
  • 7019 Solutions
Registered:
Message 3 of 20
3,362 Views

Anonymous
Not applicable

It is peak time for broadband usage...so chances are that it's ur connection, just like they said.... I've also used them with no problems.

Message 4 of 20
3,357 Views

Sammy63
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I don't know if it was the bug or the operator when I started asking difficult questions. I wanted to use my phone from another SP with O2, I had the phone unlocked so that I could and I can use it with Oé that is true but because the original phone I purchased from O2 was so old (14 year old Motorola V1) I'm not aloud to have my account showing any other phone unless I purchased it from 02. I cant get to O2 as I'm not in the UK but I still want their services and BoltOns but I cant have them unless I buy another phone from them so.... O2 doesn't want my Money !!!!!!!

Message 5 of 20
3,282 Views

MI5
Level 94: Supreme
  • 149866 Posts
  • 641 Topics
  • 28528 Solutions
Registered:
You can have a pay as you go sim from o2 but you need to top it up with a UK credit card or from a shop within the UK.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 20
3,253 Views

Bambino
Level 85: Esteemed
  • 24043 Posts
  • 1048 Topics
  • 3774 Solutions
Registered:

@MI5 wrote:
You can have a pay as you go sim from o2 but you need to top it up with a UK credit card or from a shop within the UK.

Well I'm glad you understood that because I couldn't make head nor tail from it. Why would they want to use an O2 sim if they're not in the UK? Why don't they just get a local sim from wherever they are?

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 7 of 20
3,250 Views

MI5
Level 94: Supreme
  • 149866 Posts
  • 641 Topics
  • 28528 Solutions
Registered:
I think there is confusion and error in the post but I think that the OP wanted an o2 sim to use in their Moto V1 phone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 20
3,243 Views

Bambino
Level 85: Esteemed
  • 24043 Posts
  • 1048 Topics
  • 3774 Solutions
Registered:

Yeah I got that, but the phone is unlocked, so why do they want to use an O2 sim if they're not in the UK? 

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 9 of 20
3,240 Views

Anonymous
Not applicable
Live Chat doesn't have a bug.

Live Chat IS THE BUG. Avoid at all costs and speak to CS on 202 if you can
Message 10 of 20
3,226 Views