on 01-10-2023 09:21
I am trying to recycle my iPhone XS Max that I purchased through O2 but when I enter the IMEI number on the O2 Recycle site I get an error message "IMEI not in Portfolio". Therefore I cannot complete the process. Why?
01-10-2023 09:27 - edited 01-10-2023 09:31
01-10-2023 09:27 - edited 01-10-2023 09:31
on 01-10-2023 09:30
on 01-10-2023 09:30
You will need to contact o2 recycling direct, as it could be that Apple has not provided the batch of IMEI's or it is out of sequence
O2Recycle@ingrammicro.com or call 0333 4004237