I still use o2 webmail just wish I could send them sometimes.

[Anonymous]

Or even save them to drafts. That was the reason I decided to try BT Infinity broadband. Guys I miss you. For such a big company BT customer service on-line is the pits. I have a feeling that once I can get through to them (I need a BT e-mail address first and I can't get one) that my problem will be the same or maybe worst than the one I have just left behind at o2. And considering the great service you give I am truly sorry that I left. BT is more expensive but a good bit faster and I have 18 months to pay for my stupidity. I'll be back.

[MI5]

It will all be run by Sky by then.....

[browni]

Using O2 Webmail should work regardless of who your ISP is.

It is simply an online email service.

Can you be a little more specific as to how you access the service and any error messages received? That will help other people help you!

[Anonymous]

Under your account Account Settings you should ensure that, on the part which deals with Outgoing Server, the box next to  "Require Secure Passsword Authentication (SPA)" is ticked.

My mother-in-law had the same problem of being unable to send email and it's worked for her.

[Anonymous]

Thanks cassrhinos (good name btw) I should have warned that I'm a bit of a dope. Where do I find the Account settings Outgoing server?

[Anonymous]

Hi browni I don't get error messages. except that when I press send or save to draft, the e-mail disappears into the ether, the message comes up that the page has expired.
Thanks.
Had a curry for tea and now I'm having a grouse.