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Posts: 17,774
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Registered: ‎11-04-2012

How would this work if you can't receive SMS messages?

[ Edited ]

skynews-ofcom-switch-mobile_4186920.jpg

 

An interesting article about switching cellphone provider "self-service", a same-day process being discussed for implementation in 2019:

 

https://news.sky.com/story/amp/switch-mobile-provider-via-a-free-text-message-from-2019-11177235

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Re: How would this work if you can't receive SMS messages?

In a day.. I’m laughing my behind off.. most providers can’t do that in a week!

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Registered: ‎31-03-2010

Re: How would this work if you can't receive SMS messages?

[ Edited ]

In the age we now live in, where text messaging is instantaneous, theoretically there is no reason why a service like that isn't possible. I'd be curious to see what excuses mobile providers come up with to say that they couldn't do it. All you'd have to do is go to an area where you can receive a mobile signal, or as the diagram says, do it online.

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Posts: 17,774
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Re: How would this work if you can't receive SMS messages?


@Bambino wrote:

... All you'd have to do is go to an area where you can receive a mobile signal, or as the diagram says, do it online.


@Bambino Although the response seems to be in the form of a text (SMS) message, does it not?

 

The same way mobile authentication happens, where the bank sends a text to your phone with a code to permit you to proceed with a transaction...

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Re: How would this work if you can't receive SMS messages?


@pgn wrote:

@Bambino wrote:

... All you'd have to do is go to an area where you can receive a mobile signal, or as the diagram says, do it online.


@Bambino Although the response seems to be in the form of a text (SMS) message, does it not?

 

The same way mobile authentication happens, where the bank sends a text to your phone with a code to permit you to proceed with a transaction...


And....? What's your point? Are you always in areas where you can't receive texts? If it's a process you want to happen quickly, you make sure you're somewhere you can receive a text. Where's the difficulty in that? 

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Posts: 17,774
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Re: How would this work if you can't receive SMS messages?

Those who relied on TuGo for their texts are stuffed, I guess.
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Level 70: Enigma
Posts: 17,094
Registered: ‎31-03-2010

Re: How would this work if you can't receive SMS messages?

[ Edited ]

Only if they're at home and have no boost box. How many times would someone be planning to switch providers?

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Posts: 17,774
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Registered: ‎11-04-2012

Re: How would this work if you can't receive SMS messages?

Yes, I am sure switching won't be a common occurrence.

Switching raises a good point - does the boostbox remain useable once you have switched away from the provider who sold/leased it to you...?
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Posts: 116,536
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Registered: ‎04-04-2012

Re: How would this work if you can't receive SMS messages?

No, not at all.
It's linked by the phone number, so if the number is no longer with O2 it won't be on the white list of allowed connections.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎14-01-2013

Re: How would this work if you can't receive SMS messages?

I know the original post was from Sky News but it was Ofcom who initiated the change and say it will be implemented by 2019 ie Customers will be able to switch providers by sending a simple text

 

  • Mobile users will be able to leave without speaking to their current provider
  • Providers banned from making notice-period charges after switch date

Mobile customers will be able to switch provider by simply sending a free text message, under major reforms announced by Ofcom today.

"There will be an 18-month implementation period before this comes into effect, meaning providers must comply by no later than 1 July 2019".

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/switch-mobile-provider-with-a-...

 

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