19-10-2024 10:16
Hi
just had my final bill was expecting a refund of £10 ( that was credit on my account) I can’t get a breakdown of the bill
Your credit note is for 16/06/2024 | Your total due is -£10.50 | We'll carry £10.50 forward to your next bill, or go to My O2 for a refund |
19-10-2024 10:25
Nobody here can access your account, @LisaM1 - you would need to Guide: How to find help & contact O2 - the DM option via X in the guide works well if you use X.
Good luck @LisaM1.
19-10-2024 15:51
That is showing a refund due to you.
You can request it in your My O2