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Final bill and refund due

LisaM1
Level 1: Joiner
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Hi 

just had my final bill was expecting a refund of £10 ( that was credit on my account) I can’t get a breakdown of the bill 

Your credit note is for
16/06/2024
Your total due is
-£10.50
We'll carry £10.50 forward to your next bill, or go to My O2 for a refund
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pgn
Level 77: Grand Master
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Nobody here can access your account, @LisaM1 - you would need to Guide: How to find help & contact O2 - the DM option via X in the guide works well if you use X.

Good luck @LisaM1.

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MI5
Level 94: Supreme
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@LisaM1 

That is showing a refund due to you.

You can request it in your My O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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