Final bill and refund due

[LisaM1]

Hi 

just had my final bill was expecting a refund of £10 ( that was credit on my account) I can’t get a breakdown of the bill 

Your credit note is for 16/06/2024

Your total due is -£10.50

We'll carry £10.50 forward to your next bill, or go to My O2 for a refund

[pgn]

Nobody here can access your account, @LisaM1 - you would need to Guide: How to find help & contact O2 - the DM option via X in the guide works well if you use X.

Good luck @LisaM1.