Re: BEWARE O2 CHAT. THEY LIE - Page 4

Anonymous · ‎12-01-2014

These people say they will action something within 24 hours to fobb you off. They get paid for doing nothing!

Anonymous · ‎12-01-2014

Email here complaintreviewservice@o2.com

Anonymous · ‎12-01-2014

@Anonymous wrote:
why are o2 marketing this useless tool?

If you mean Live Chat, then they do have their uses.

Like others Ive used them many times.

Just not for account based enquiries.

Anonymous · ‎12-01-2014

it's worse than useless - if they actually cause problems later.

Anonymous · ‎12-01-2014

Sorry MI5 - I can't find the link. It's first time on here for me.

Anonymous · ‎12-01-2014

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

Anonymous · ‎12-01-2014

yip - called 4445... but still hitting a brick wall. They could not care less that the chat advisor said. Won't even look for the conversation.

perksie · ‎12-01-2014

@Anonymous wrote:
yes the no is on my account to be used later. as I was told by someone on chat. Now they say it can't be done

As MI5 said it's a shame you didn't ask here first, as we would have told you that you cannot maintain a number without it being in use, as is common with all networks.

Complaining won't help if the number is gone, it's gone and you won't get it back.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎12-01-2014

Thanks - but the number is not gone. Shona said she checked that for me - that is why she told me to give her details of a new sim card so she could transfer the number.

Anonymous · ‎12-01-2014

Maybe @Toby could help with this

Anonymous · ‎12-01-2014

Thanks - but the number is not gone. Shona said she checked that for me - that is why she told me to give her details of a new sim card so she could transfer the number.