21-03-2020 20:54 - edited 21-03-2020 20:55
21-03-2020 20:54 - edited 21-03-2020 20:55
I tell a lot of people to call customer service on the 0800 number using Skype, and when I saw this, I thought maybe some people don't actually know how to use it, so here's a tutorial. It's good for video chats too:
on 22-03-2020 14:14
on 22-03-2020 14:14
@Cleoriff wrote:I also think this should go into the list of Community guides @Bambino @Marjo @Martin-O2 ?
Me too
24-03-2020 09:15 - edited 24-03-2020 09:16
24-03-2020 09:15 - edited 24-03-2020 09:16
Excellent easy to use guide.
Even a complete non-geek technophobe like me has managed to follow it and yep I`m on [well I think I am] on Skype...
As @Cleoriff and @jonsie said this guide should definitely be in the Guides @Martin-O2 @Marjo
on 24-03-2020 14:23
Installed Skype on my iPhone but couldn't get notifications.. all I had to do was go to
settings > notifications > Skype
& switch them off, then on again.. (a known foible apparently)
on 24-03-2020 14:52
on 24-03-2020 14:52
on 24-03-2020 14:59
on 24-03-2020 14:59
on 24-03-2020 15:00
on 31-03-2020 20:07
on 31-03-2020 20:08
on 31-03-2020 20:08
on 31-03-2020 20:34
on 31-03-2020 20:34
@Danielle91 wrote:
@CleoriffIm a bit of a technophobe, that 0800 number u posted, whats that for? To call o2 or to use in skype? I have never used skype? Im really panicking because i literally cannot get through to o2 for the life of me!! All i want to do is simply pay my bill
You need to download Skype as per instructions here @Danielle91
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
Veritas Numquam Perit
on 31-03-2020 20:36
on 31-03-2020 20:36
You can call on mobile though people seem to have more success using Skype. Maybe the system doesn't cut off on Skype.