3 hours on hold!!!!!

Myvoice · ‎23-02-2024

3 hours on hold today to 202, had no service all day! Anyone else had this?

MI5 · ‎23-02-2024

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2

Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎24-02-2024

@Myvoice

It is mentioned in the guide that @MI5 has provided to you, but just to highlight that when you have no service, you need to visit :-

O2 | Service Status

https://status.o2.co.uk/

MI5 · ‎24-02-2024

Pointless having guides really I guess.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.