contact preference page is blank on windows 10 phone app

[Anonymous]

On the 'My O2' app for windows 10 phone, the contact preference page is blank, yes I waited for half hour and it was still blank, could scroll the page, copy the header subject, go back to main page, go to other pages, even sign into here, but that page wouldn't load. Having issues with spam from a third party of Telefonica and wanted to check my preferences, although I'm sure I did not allow anyone other than O2 to text me and since they have text me I am having problems with texting, I would like to make double sure before I speak to customer services too

[Cleoriff]

Apologies I had edited as you posted... @MI5

[MI5]

I don't have it on my EE or Three phones.....

[Anonymous]

Just tried it via the app again & got the usual. Must be an o2 issue @Martin-O2 @Marjo could this be fed back as this leaves iOS/o2 users unable to opt out

[MI5]

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@Anonymous wrote:

Just tried it via the app again & got the usual. Must be an o2 issue @Martin-O2 @Marjo could this be fed back as this leaves iOS/o2 users unable to opt out

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Surely you meant to say ios/windows users, as I said on the previous page?

[Anonymous]

Probably but the whole thing is just odd

[jonsie]

J7 Prime running 7.0 android. 

I tried to log in with my pin as it said my fingerprint authentication had been changed (it had). It then threw me out and asked me to log in with email and password and I got this each time after three or four attempts. Something is wrong. 

BTW my other J7 Prime is working normally also on 7.0 and shows the same as @Cleoriff

[Martin-O2]

Hey guys can you test this again today please? We tried on a couple of iPhones in the office and were unable to replicate the issue. If anyone's still affected today I'll report it! 

[Cleoriff]

All still working on my PC running Win10 and Firefox. Working on my mobile (Note4) 6.0.1 using Chrome... @Martin-O2

[MI5]

Not working on windows phone still.

[Martin-O2]

Thanks guys, much appreciated. I'll raise this now and let you know once I get an update.