Solved: Re: o2 Priority Disney + £2 off - Oops error

PLJones · ‎25-01-2022

Everytime I try to activate the £2 off Disney + offer I get an error 'Oops something went wrong'. I meet all the qualifying criteria but I consistently get this error.

When speaking to customer services they told me the £2 off will be applied regardless but that is not the case.

Anyone else have this issue and know how to resolve it?

MI5 · ‎25-01-2022

@PLJones

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎25-01-2022

@PLJones

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

PLJones · ‎25-01-2022

Cool, thanks. I'll give it a go and will report back.

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