Get Help with O2 Priority

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

My phone ending ....561 has been hacked

I am receiving text messages to say I have overspent my monthly limit by £120, and a few minutes later, another to say it is overspent by £150. Given that the monthly period begins on 7th of the month, this is clearly impossible, and I will not click...

Resolved! minimum android version required for

Priority on my Moto G4+ android 8.1 no longer works after the v9.7 update - it crashes out on loading. Using priority.02.co.uk also fails with a 'something went wrong' message. It would be good if instead of crashing it gave a meaningful error messag...

O2 rewards

My rewards haven’t been added to my credit as requested, but have been taken off of my rewards balance, can’t find anyone to contact

We're looking for O2 Priority Research Panelists!

Hello all, hope you're having a good week so far! At O2 we're constantly trying to improve our products with input from our customers. You might have noticed (or even been a part of) some of our various beta trials and product development initiatives...

Resolved! O2 rewards

Hello I have just spent some of my O2 rewards on a All in one money voucher of £30 it said i would get a email. But I haven't received one yet does anyone no how long it will take.?? Thanks

Missing sim card

My wife has not received her new sim card her number is (REMOVED) Her address is (REMOVED) Her name is (REMOVED)

Disney Plus

Hi, I recently added Disney Plus through O2. On my Disney Plus account it says I can now manage my subscription through O2, but on the O2 app it says I still need to activate Disney Plus. No matter what I try, I can't seem to confirm this benefit. I ...