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You are still showing the WRONG PHONE on my o2 Account

DavidCrossley
Level 1: Joiner
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I been trying to get o2 to change the phone on my o2 Account from an IPHONE 15 in PINK which I DON'T HAVE AND NEVER HAD IT. My actual phone in my Hand is SAMSUG J3 and they still haven't changed it in my accounnt?

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Cleoriff
Level 94: Supreme
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@DavidCrossley 

You can change it yourself in My O2.

Veritas Numquam Perit

Girl in a jacket
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pgn
Level 77: Grand Master
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I had a Pixel 3 on mine for a couple of years once - never changed, I used the method mentioned above by @Cleoriff to change it in my MyO2. Good luck,@DavidCrossley 

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