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Why cant i redeem free 6 months music offered to me from o2 rewards

Justin1
Level 1: Joiner
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I was offered 6 months free music frim amazon music. Its been in my axtras on my accountbfor a month already but it wontblet me redeem it.
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Cleoriff
Level 94: Supreme
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@Justin1 

You need to speak to O2 as you only have 28 days to redeem it.

Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

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LukasB
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Hey @Justin1 did you manage to activate your extra or do you still need assistance with this?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Justin1
Level 1: Joiner
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No it still wont open
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