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Why cant i redeem free 6 months music offered to me from o2 rewards

Justin1
Level 1: Joiner
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on ‎02-06-2020 09:26

on ‎02-06-2020 09:26

I was offered 6 months free music frim amazon music. Its been in my axtras on my accountbfor a month already but it wontblet me redeem it.
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Cleoriff
Level 94: Supreme
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on ‎02-06-2020 09:41

on ‎02-06-2020 09:41

@Justin1 

You need to speak to O2 as you only have 28 days to redeem it.

Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

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LukasB
Former Staff
In response to Cleoriff
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on ‎03-06-2020 15:04

on ‎03-06-2020 15:04

Hey @Justin1 did you manage to activate your extra or do you still need assistance with this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Justin1
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on ‎08-06-2020 18:57

on ‎08-06-2020 18:57

No it still wont open
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