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Unlock old device

RJE123
Level 1: Joiner
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I need to unlock an old device. I have made a request via the O2 app but it says can take up to 7 days. I need to unlock ASAP as my phone is corrupted and I need to use the old one. Please help.

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madasaf1sh
Level 76: Forum Legend
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@RJE123 


It takes as long as the manufacturer takes to send back the code to o2, there is no way to speed this up, as it can take some 7 days to send it back to o2. 

If it is urgent then a phone shop where you live (not a network store) may be able to unlock it.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 9992 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@RJE123 


It takes as long as the manufacturer takes to send back the code to o2, there is no way to speed this up, as it can take some 7 days to send it back to o2. 

If it is urgent then a phone shop where you live (not a network store) may be able to unlock it.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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