cancel
Showing results for 
Search instead for 
Did you mean: 

Unlock old device

RJE123
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I need to unlock an old device. I have made a request via the O2 app but it says can take up to 7 days. I need to unlock ASAP as my phone is corrupted and I need to use the old one. Please help.

Message 1 of 2
61 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 53: Renowned
  • 3387 Posts
  • 24 Topics
  • 738 Solutions
Registered:

@RJE123 


It takes as long as the manufacturer takes to send back the code to o2, there is no way to speed this up, as it can take some 7 days to send it back to o2. 

If it is urgent then a phone shop where you live (not a network store) may be able to unlock it.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
45 Views
1 REPLY 1

madasaf1sh
Level 53: Renowned
  • 3387 Posts
  • 24 Topics
  • 738 Solutions
Registered:

@RJE123 


It takes as long as the manufacturer takes to send back the code to o2, there is no way to speed this up, as it can take some 7 days to send it back to o2. 

If it is urgent then a phone shop where you live (not a network store) may be able to unlock it.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
46 Views