Tile mate instead of a bottle of Moët?

[KittyK]

Today I learned that I had apparently selected the non-alcoholic version of then o2 Priority gift. I had wondered where my bottle of Moët was and so chased it up.

Apparently the Tile Mate was the replacement 👎🏼 Had no idea and thought this was pretty random when I received it but actually didn’t connect the two.

Categorically I didn’t chose the non-alcoholic version and even double checked this!

A little interested to read there’s been a few more cases of this happening.

Pretty poor show o2, after being with o2 for a good 15 years if not more in the last month your poor communication has really let you down for me personally!

[viridis]

I GUARANTEE that's not the case.
Unless of course going from cellnet-bt cellnet-o2 doesn't count.
But yeah, many of us here didn't join O2, O2 joined us.

[KittyK]

Yes, I was with o2 when they became o2 ....

[KittyK]

From BT Cellnet.....

[pgn]

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@KittyK wrote:
From BT Cellnet.....

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Another one, me too. Never had a bottle of bubbly or an offer from O2 for me to "Upgrade on us".

It doesn't keep me awake at night, but...

Mind you, the O2 Community Hoodie I won early in the year, which arrived in August, has been most useful the last 3 or 4 weeks! 

[KittyK]

Rest assured, it doesn’t keep me awake at night. The point seems to be missing with those who appear not to have had this available to them on o2 Priority.

[pgn]

It does seem a little one-sided... Now perhaps if I had a tariff with 50GB data and the latest and greatest handset, then my name would be on the list. But I don't - I have a contract that gives me what I need at a price that I can afford.

And O2 Priority never seemes to yield results for me either.

Here's a bit of mobile phone history in the meantime!

[KittyK]

Nor do I have ‘the latest and greatest handset’ or ‘50gb of data’ or a tariff I can’t afford. Perhaps luck was just on my side for this purpose. 😉☘️

[pgn]

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@KittyK wrote:
Nor do I have ‘the latest and greatest handset’ or ‘50gb of data’ or a tariff I can’t afford. Perhaps luck was just on my side for this purpose. 😉☘️

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Sometimes the cards have to fall your way, this is true! 

[Martin-O2 · Accepted solution]

Cheers for the tag on this one @MI5! 

@KittyK I'll drop you a quick private message about this one. 

[Cazzb]

Think yourself lucky you got anything or maybe they had no Moet left. I applied for mine on 3rd Oct and was told my request for a free bottle of Moët had been accepted and I would receive it in 28 days. Here I am on the 17 Nov and still waiting. Where is it o2? This is the first time Iv entered for a freebie in the 23yr Iv been with you and you can’t even send it. Not happy at all and my contracts due for renewal but your offer of a free upgrade won’t be accepted if you don’t get my bubbly posted