Tile mate instead of a bottle of Moët?

[KittyK]

Today I learned that I had apparently selected the non-alcoholic version of then o2 Priority gift. I had wondered where my bottle of Moët was and so chased it up.

Apparently the Tile Mate was the replacement 👎🏼 Had no idea and thought this was pretty random when I received it but actually didn’t connect the two.

Categorically I didn’t chose the non-alcoholic version and even double checked this!

A little interested to read there’s been a few more cases of this happening.

Pretty poor show o2, after being with o2 for a good 15 years if not more in the last month your poor communication has really let you down for me personally!

[MI5]

I'm sure @Martin-O2 can sort this out for you next week.

[Cleoriff]

It's as if O2 think these Tile Mates make a good substitute for a bottle of champagne.

Either that or they have run out completely.

[MI5]

I can't stand Champagne so it would suit me

[KittyK]

It’s just pretty disappointing to be honest!

[jonsie]

You can guess what they have most of....

[viridis]

Well, the way I see it is...
A free anything to 5% of customers...
Is still a better deal than the nothing the other 95% of us got.
I mean a freebie is a freebie right?

[jonsie]

When is a freebie not a freebie though? When the 5% are miffed or the other 95% are totally pi$$ed??

[Cleoriff]

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@jonsie wrote:

When is a freebie not a freebie though? When the 5% are miffed or the other 95% are totally pi$$ed??

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[KittyK]

Not quite.... a link to take up the ‘freebie’ but it isn’t what was actually what was promised. Probably not a freebie really given the length of time I’ve had my o2 contract for..... those 5% are obviously those who have been with o2 the longest and 95% maybe not quite as long. #sorrynotsorry!!