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Level 1: Joiner
Posts: 10
Registered: ‎10-05-2015
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Tile mate instead of a bottle of Moët?

Today I learned that I had apparently selected the non-alcoholic version of then o2 Priority gift. I had wondered where my bottle of Moët was and so chased it up.

Apparently the Tile Mate was the replacement 👎🏼 Had no idea and thought this was pretty random when I received it but actually didn’t connect the two.

Categorically I didn’t chose the non-alcoholic version and even double checked this!

A little interested to read there’s been a few more cases of this happening.

Pretty poor show o2, after being with o2 for a good 15 years if not more in the last month your poor communication has really let you down for me personally!
Posts: 87,089
Topics: 529
Solutions: 11,010
Registered: ‎04-04-2012

Re: Tile mate instead of a bottle of Moët?

I'm sure @Martin-O2 can sort this out for you next week.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,456
Topics: 674
Registered: ‎14-01-2013

Re: Tile mate instead of a bottle of Moët?

It's as if O2 think these Tile Mates make a good substitute for a bottle of champagne.

Either that or they have run out completely. rolling eyes

*The Game Is On*


Posts: 87,089
Topics: 529
Solutions: 11,010
Registered: ‎04-04-2012

Re: Tile mate instead of a bottle of Moët?

I can't stand Champagne so it would suit me Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 10
Registered: ‎10-05-2015

Re: Tile mate instead of a bottle of Moët?

It’s just pretty disappointing to be honest!
Posts: 68,894
Topics: 545
Solutions: 3,388
Registered: ‎04-01-2009

Re: Tile mate instead of a bottle of Moët?

You can guess what they have most of....

Posts: 13,131
Topics: 77
Registered: ‎14-01-2014

Re: Tile mate instead of a bottle of Moët?

Well, the way I see it is...
A free anything to 5% of customers...
Is still a better deal than the nothing the other 95% of us got.
I mean a freebie is a freebie right?


Posts: 68,894
Topics: 545
Solutions: 3,388
Registered: ‎04-01-2009

Re: Tile mate instead of a bottle of Moët?

When is a freebie not a freebie though? When the 5% are miffed or the other 95% are totally pi$$ed??

Posts: 70,456
Topics: 674
Registered: ‎14-01-2013

Re: Tile mate instead of a bottle of Moët?


@jonsie wrote:

When is a freebie not a freebie though? When the 5% are miffed or the other 95% are totally pi$$ed??


LOL Fantastic

*The Game Is On*


Level 1: Joiner
Posts: 10
Registered: ‎10-05-2015

Re: Tile mate instead of a bottle of Moët?

Not quite.... a link to take up the ‘freebie’ but it isn’t what was actually what was promised. Probably not a freebie really given the length of time I’ve had my o2 contract for..... those 5% are obviously those who have been with o2 the longest and 95% maybe not quite as long. #sorrynotsorry!!