on 14-02-2019 08:20
Solved! Go to Solution.
on 14-02-2019 08:25
@Sealife you would need to check with customer service please
on 14-02-2019 08:25
@Sealife you would need to check with customer service please
on 14-02-2019 18:49
Hi @Sealife, and congratulations on this prize, it sounds very exciting! Did you get a chance to check in with Customer Service after posting?
I'm not sure if this is relevant to your situation but I've found the below information in the Terms and conditions:
2. O2 reserves the right to verify the eligibility of entrants. O2 and its agents may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry and the prize may be withheld until and unless O2 is satisfied with the verification. The account holder of the mobile number will be capable of winning prizes. Entrants who are not account holders, must have permission to claim prizes from account holders.
If you need any further help, I'd gladly get our gurus to look into this for you but I'll need more info, so please let us know how you get on.
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