Railcard offer

[Tracyh28]

I’ve tried daily to obtain this offer….”1000 codes released daily at 9am” yet logging on from 8:50 daily still shows “out of stock”???? 

[madasaf1sh]

@Splinter 

If you have purchased the Rail Card it will be in the Railcard App... if it isnt then you will need to contact Railcard via there support channels

https://www.railcard.co.uk/help/support/

[Splinter]

Oh so its not a friendly every one chips in kind of place.  How would I know who to tag to get help ?

[Splinter]

Thanks Ive done that all they can say is there is no card shgowing.  But Im certain it was there when I bought it.

[Enlli]

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@Splinter wrote:

Oh so its not a friendly every one chips in kind of place.  How would I know who to tag to get help ?

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Those people who have had similar problems. You do it as shown

Most people come here with problems but promptly disappear when things are sorted. They rarely tell us what happened.

[madasaf1sh]

@Splinter 

No one from o2, will help, and once the railcard is purchased that is the end of o2's involvement... 

Sorry to say..

[madasaf1sh]

@Splinter 

Then go back through your emails, and see if you have a code or anything from them to download it, otherwise there is nothing as we have said anyone can do about it as its up to Railcard to fix, especially if you have proof...

[Splinter]

Yeah I get that - Im really not impressed.

[Splinter]

I didnt find the site user friendly striuggle dto find how to start a question and im unimpressed overall

[jonsie]

About par for the course with O2...