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Railcard offer code not working

Suzi-Mc38
Level 1: Joiner
  • 1 Posts
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Registered:

Hi, I have been lucky enough to actually get a code for the £10 railcard.
However when I am adding it to the promo code box on the railcard application page it keeps giving me a message that “The code entered is a master (trigger) code or not a code issued by or known to uniqudo”

I have tried to DM O2 on Twitter/X as they suggest to get help but have received no response.
I can’t obtain a new code through Priority either as I am stuck with the one that has been issued to me.

Any help would be greatly appreciated.

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madasaf1sh
Level 78: King of Kings
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@Suzi-Mc38 

 

You are best reaching out to the Railcard website operator and asking them, as they provide the codes to VMo2,.

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iPhone 16 Pro Max - o2 and Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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