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Nodrog8259 · ‎13-12-2020

Why can’t I get my prize after winning , I won a tile on priority competition turns out thay post uk mainland only I’m a uk resident in Northern Ireland it’s ridiculous, why run the competition if it’s for mainland only it’s very disappointing you win but you don’t

Cleoriff · ‎13-12-2020

@Martin-O2 @LukasB @Marjo ?

Veritas Numquam Perit

MI5 · ‎13-12-2020

@Nodrog8259

NI is usually UK as far as O2 is concerned..

Who told you you can't claim?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Nodrog8259 · ‎13-12-2020

It said when I tried to claim prize post to uk mainland

MI5 · ‎14-12-2020

@Nodrog8259

I'd give customer service a call on any of these numbers

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LukasB · ‎14-12-2020

@MI5 @Nodrog8259 @Cleoriff So I doule checked and I am afraid that this is correct - nothing I can do here - really really sorry about this

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Cleoriff · ‎14-12-2020

Very poor @LukasB

Veritas Numquam Perit

MI5 · ‎14-12-2020

Typical!
Happy to take money off customers in NI but not prepared to offer the perks........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎14-12-2020

Merry Christmas from O2 innit!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎14-12-2020

@jonsie wrote:
Merry Christmas for O2 innit!

Fixed it.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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