Priority tickets

[Jonnyb01]

Good morning, I purchased tickets yesterday for Bastille money has been taken but I haven’t had any confirmation or tickets sent to email. 

[Cleoriff · Accepted solution]

@Jonnyb01 

You will probably be better contacting the ticket seller first.

If you need to contact O2 you can message them on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

[RafaC]

Hey @Jonnyb01 we're sorry, the Priority app is currently experiencing an issue for ticket users on iOS/iPhone. Please use a web browser to access Priority at https://priority.o2.co.uk to complete any ticket purchases whilst we work on a fix.

edited to add:

@Jonnyb01 I went to check this further down and the situation I've mentioned above doesn't apply to your case. Please follow @Cleoriff's advice.