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on 15-07-2020 12:34
Solved! Go to Solution.
Accepted Solutions
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on 22-07-2020 17:47
The issue was finally solved last night (better late than never) after an email to the O2 resolutions team
I can now enjoy my first o2 reward in over 10years of custom.
Thanks to all in the o2 community for their help and concern
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on 15-07-2020 13:06
Yes, quite a few have reported the same issue.
You need to call O2 to sort it out.
Numbers here Guide: Coronavirus Community Help and Support
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 22-07-2020 13:56
Hi there @MariaMcCrory , how are you getting on this week? I just wanted to check if you managed to find out what the issue was with your Priority reward code in the end, and if it was resolved for you?
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on 22-07-2020 17:47
The issue was finally solved last night (better late than never) after an email to the O2 resolutions team
I can now enjoy my first o2 reward in over 10years of custom.
Thanks to all in the o2 community for their help and concern

