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Community Manager
Posts: 2,729
Registered: ‎18-04-2018

Priority makeover - update to the newest version!

[ Edited ]

Hi everyone!

 

The Priority app has had a makeover recently, and the new version is available to download in the App Store for iOS, and in the Play Store for Android. slight smile 

 

Heads up for everyone: from next week, old versions of the app are no longer supported so please do update yours as soon as you can if you haven't already, to continue experiencing all that Priority has to offer via the app.

 

If you remain on the old app version and attempt to access it, it will trigger an SMS that will ask you to update the app with a link to the App Store for iOS. You will also get a text if your phone software is outdated and no longer compatible with the app - you'll have to update your software before using the Priority app, or use the web version on your phone.

 

More information on compatibility and how to update the app for both iOS and Android below:

 

Android:

  • If your Android version is older than Android 5, you'll need to update your phone software before you can use the Priority app.
  • If you're on Android version 5 or above, only the Priority app version 4.0.0 and above will work and you'll have to update the app in the Play Store.

iOS:

  • If your phone software is older than iOS 9, you'll need to update the software before you can use the Priority app on your phone.
  • If you're on iOS 9 or above, you'll need the Priority app version 4.0.0 or newer in order to be able to use the app on your phone.

 

If you have an old device that doesn’t have an available update to meet the minimum requirements, then you can always use the web version of Priority instead, or consider an upgrade to your device.

 

Any issues or questions about the update, please do let us know in the comments. When you've updated the app, don't hesitate to also let us know what you think of its new look! smiley


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Posts: 60,645
Topics: 643
Registered: ‎14-01-2013

Re: Priority makeover - update to the newest version!

Thanks for that info @EmilieT

I'll check mine now and update if necessary wink

*The Game Is On*


Posts: 63,226
Topics: 526
Solutions: 3,279
Registered: ‎04-01-2009

Re: Priority makeover - update to the newest version!

Mine updated automatically on all my devices...

Posts: 60,645
Topics: 643
Registered: ‎14-01-2013

Re: Priority makeover - update to the newest version!

Mines version 4.1. Is that the latest?

*The Game Is On*


Posts: 83,024
Topics: 511
Solutions: 10,062
Registered: ‎04-04-2012

Re: Priority makeover - update to the newest version!

Same as mine.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 60,645
Topics: 643
Registered: ‎14-01-2013

Re: Priority makeover - update to the newest version!

That's ok then. Must have updated it's own little self without intervention from me.

*The Game Is On*


Level 13: Prompter
Posts: 774
Registered: ‎11-07-2012

Re: Priority makeover - update to the newest version!


@Cleoriff wrote:

That's ok then. Must have updated it's own little self without intervention from me.


As is the case with all android apps unless you tell it not to.  I spend ages when I get a new phone going through the apps in the play store telling them not to update automatically weary

Thanks

Steve
Community Manager
Posts: 2,729
Registered: ‎18-04-2018

Re: Priority makeover - update to the newest version!

[ Edited ]

Good to hear you're all up to date @Cleoriff@jonsie@MI5 and @welshsteve76! Let me know if you've got any comment or feedback on the new look of the app, it'd be interesting to know how you like it slight smile


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Level 1: Joiner
Posts: 1
Registered: ‎07-11-2018

Re: Priority makeover - update to the newest version!

My two samsung less than 5yrs old don't work with latest o2 priority...my 20 year old boiler has no such problems so it's adios o2

Posts: 83,024
Topics: 511
Solutions: 10,062
Registered: ‎04-04-2012

Re: Priority makeover - update to the newest version!

Your boiler can connect to o2 ? Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)