cancel
Showing results for 
Search instead for 
Did you mean: 

Priority app

FW74
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I seemed to have been logged out of my Priority app and need to click on either 02 or Virgin login. I click on O2 but nothing happens and it takes me back to the page to select either O2 or Virgin login. How do I login now? 

Message 1 of 5
655 Views
4 REPLIES 4

JF4844
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Same for me. Something seems to be wrong with the app. I even managed to complete the login with Virgin Media, but it still goes back to the same Priority App starting sequence ending in asking to log in using O2 or Virgin Media. 

Message 2 of 5
646 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@FW74 @JF4844 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
629 Views

b4u2
Level 8: Talented
  • 368 Posts
  • 59 Topics
  • 5 Solutions
Registered:

@FW74 

Why can't you log back in and what error are you getting ?

Message 4 of 5
621 Views

FW74
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I was going round in circles. It kept taking me back to to the screen to pick either Virgin or O2 to log in. I eventually got to the screen to add my mobile number and after getting 3 different codes I was at last able to log in. Don’t know why the issue and why I was logged out in the first place. 

Message 5 of 5
597 Views