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Priority Odeon vouchers

Douthers
Level 1: Joiner
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Hi,

 

Three weeks ago my wife and I (both O2 customers) saved the free Odeon ticket offer in app, and redeemed it later the same week for a screening the following Monday. Yesterday we saved the offer once it became available at noon but on trying to redeem it this morning it is showing as 'out of stock' and I can't see how I can access the codes. Is this me or an issue with the offer?

 

TIA for any help.

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MI5
Level 94: Supreme
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@Douthers 

It appears to be an issue.

O2 are advising customers to take a screen shot to use.

 If you message O2 on Facebook (https://o2uk.co/O2CFB) Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to give you a code to use in the meantime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127543 Posts
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  • 22185 Solutions
Registered:

@Douthers 

It appears to be an issue.

O2 are advising customers to take a screen shot to use.

 If you message O2 on Facebook (https://o2uk.co/O2CFB) Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to give you a code to use in the meantime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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Douthers
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Many thanks @MI5 I'll do that. Appreciate your prompt assistance.

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MI5
Level 94: Supreme
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You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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