Solved: Re: Priority Odeon vouchers

Douthers · ‎16-02-2022

Hi,

Three weeks ago my wife and I (both O2 customers) saved the free Odeon ticket offer in app, and redeemed it later the same week for a screening the following Monday. Yesterday we saved the offer once it became available at noon but on trying to redeem it this morning it is showing as 'out of stock' and I can't see how I can access the codes. Is this me or an issue with the offer?

TIA for any help.

MI5 · ‎16-02-2022

@Douthers

It appears to be an issue.

O2 are advising customers to take a screen shot to use.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to give you a code to use in the meantime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-02-2022

@Douthers

It appears to be an issue.

O2 are advising customers to take a screen shot to use.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to give you a code to use in the meantime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Douthers · ‎16-02-2022

Many thanks @MI5 I'll do that. Appreciate your prompt assistance.

MI5 · ‎16-02-2022

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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