Priority O2

[DWb]

I bought my son some Apple Airpods from O2 priority and one of them is not working, what do i do, he has only had them 2 months and there were a birthday present?

Help

[Cleoriff · Accepted solution]

Hi @DWb 

Give customer services a call Guide: How to find help & contact O2 They will advise you of what to do next.

[MI5]

@DWb 

Contact customer service for advice Guide: How to find help & contact O2 

[DWb]

I would if anyone answered the phone or live chat was available, thank you though 

[DWb]

thanks

[MI5]

@DWb 

There are calling options which are preferable to live chat but you can also take them to any Apple store to be checked over. If found to be fauty, they will replace them immediately.