Priority Moments app

[frankie805]

Hello

Wondering whether anyone can help.

For the past 3 days a red coloured No. 1 figure has appeared on the right-hand side of my iphone o2 Priority Moments app screen.

Have checked whether there are any messages, but there appear to be none.

Can anyone please advise how i can get rid of this?

Thank you

[frankie805]

Hi

As MI5 suggested, I turned off Notifications in Settings, and the red coloured message has now disappeared.

Very grateful for the advice.

There is another slight issue which I wondered about.  When switching on my iphone, I receive a message stating 'unable to dowload ...', giving the option to retry or cancel.  There is no other text on the message, or where the message originated.  I am wondering whether this could tie in with the Priority Moments fault.  It could, of course, be a separate issue.

[MI5]

Difficult to say where that message is originating from tbh.
Might be a case of wait and see if the app updates fixes it.

[frankie805]

Thank you MI5, much appreciated.

[MI5]

Let us know and if not, we'll have a think about it.

[frankie805]

Thank you.

Will see whether the message disappears within the next few days, and let you know.

[Martin-O2 · Accepted solution]

@frankie805 The Priority team are aware of the notification problem and are currently working on a fix. We don't have a timescale for this yet but hope to have the problem resolved soon.

[Cleoriff]

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@Martin-O2wrote:

@frankie805 The Priority team are aware of the notification problem and are currently working on a fix. We don't have a timescale for this yet but hope to have the problem resolved soon.

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Thanks for the update @Martin-O2

[MI5]

Thanks Martin

[frankie805]

Thanks for the update.

[Martin-O2]

No problem guys!