20-10-2019 02:54 - edited 20-10-2019 02:58
20-10-2019 02:54 - edited 20-10-2019 02:58
Hello there i have 2 separate o2 accounts,numbers,email addresses etc.One is monthly,one is on PAYG.On my priority apps its just started to say ive used any voucher or entered a competition before i have on the second phone.I dont know how or why this has recently happened in the last couple of weeks,but was fine for months or years on the various platforms too.Please let me know how to remedy this please ok thanks Jason!
on 20-10-2019 06:10
on 20-10-2019 06:10
@jace777 You'll need to speak to customer service. https://www.o2.co.uk/contactus
This is not O2. This is a customer community.
on 20-10-2019 08:34
on 20-10-2019 08:34
on 20-10-2019 14:27
on 20-10-2019 14:27
I put a big reply its not gone through sadly thanks pal!
on 20-10-2019 14:37
on 20-10-2019 14:37
Somehow the apps have become linked to one number. Have you changed anything recently?