Pizza express voucher

[Olivia1662]

I won the blue Monday pizza express voucher and went to my local pizza express Friday night and the worker who served me said that the code was invalid as it was not a qr it just showed my unique claim reference. It was really disappointing as we then had to pay the entirety of the bill instead of £20 discounted. Has anyone else had this issue? Really upset!

[madasaf1sh]

Looks like Pizza Express stores are in the wrong 

Sounds like a training issue with Pizza Express

[Cleoriff]

@madasaf1sh 

I think someone mentioned earlier this month about one Pizza Express refusing to honour any code as they hadn't been informed about the promotion.

If that's the case, it's pretty poor management. Also humiliating for customers.