cancel
Showing results for 
Search instead for 
Did you mean: 

Phone problem

Daria15
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have a problem with my phone. It doesn't want to turn on and it's been like this for 3 months now and I would like to exchange it for a new one.
Message 1 of 2
372 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Daria15 

It would need to be sent in for repair, you won't get a new one after 3 months.

Call O2 to arrange it Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
369 Views