This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Phone problem

Daria15
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎11-06-2020 13:16

on ‎11-06-2020 13:16

I have a problem with my phone. It doesn't want to turn on and it's been like this for 3 months now and I would like to exchange it for a new one.
Message 1 of 2
377 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

on ‎11-06-2020 13:20

on ‎11-06-2020 13:20

@Daria15 

It would need to be sent in for repair, you won't get a new one after 3 months.

Call O2 to arrange it Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
374 Views
0 Kudos
Top Kudoed Authors
View All
Top