Out of contract ported

[Sabre]

Hi,

I used the PAC obtained from O2 on the 26th Jan 2024, went to another provider. I still have not recieved my final bill but also have not recieved a bill for next month which should be taken out on the 5th March. Does this mean the DD taken out on the 4th Feb was the final amount?. Also can I now cancel the DD. I must say O2 is not very clear on PAC usage and closing accounts. I also mention I was out of contract. To add too this I also recieved a email from O2 telling the monthly charge is going up. LOL

[Bambino · Accepted solution]

@Sabre Do not cancel your Direct Debit. It costs nothing to keep it active. Wait until you receive a zero bill from O2. Many people have been caught out cancelling the DD too soon: Cancelling your contract - An updated guide - O2 Community

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