Offered champagne, recieved a tilemate:(

[MadeleyRM]

Is this just me that’s been offered the Moët and received a next to useless tilemate? Poor show O2, not feeling that valued...

[Cleoriff]

@MadeleyRM

No It's not just you, I remember someone else getting the same

I will call in our community manager @Martin-O2 to the thread to see if he can help

[MadeleyRM]

That’s great, thanks @Cleoriff

[Cleoriff]

@MadeleyRMFor info, this is the other thread I was talking about

https://community.o2.co.uk/t5/O2-Priority/O2-priority-champagne-not-recieved/m-p/1163683#M1501

[MadeleyRM]

@Cleoriff glad to see I’m not the only one, fingers crossed for a little 02 redemption looking forward to talking to @Martin-O2

[MadeleyRM]

Still not had any response, feeing very unloved 😢

[EmilieT]

Hey @MadeleyRM, and welcome to the forum! 

Sorry to hear you've not received what you were expecting, I'll send you a Private Message right now so we can discuss this further. And thanks @Cleoriff for helping out!

[IR35]

Hi Emilie

 Can you help me out as well - I also received a Tilemate instead of the Champagne. Ironically it contains the message "here's that little something we promised you".

Regards

[Cleoriff]

---

@IR35 wrote:

Hi Emilie

 Can you help me out as well - I also received a Tilemate instead of the Champagne. Ironically it contains the message "here's that little something we promised you".

Regards

---

@EmilieT?

[EmilieT]

Thanks @Cleoriff for the mention! 

@IR35 I'll send you a Private Message shortly so we can discuss this further. I'm sure we can get this sorted for you