on 12-08-2024 17:06
Hey
My roaming isn’t working despite still having credit left and being in an included country (switzerland) can you help
12-08-2024 17:10 - edited 12-08-2024 17:11
12-08-2024 17:10 - edited 12-08-2024 17:11
Try manually searching for a different network and makes sure you have roaming enabled in phone settings.
Lots of credit?
Making calls | £2/min |
Receiving calls | £2/min |
Sending texts | 50p/text |
Using data | £7.20/MB |
https://www.o2.co.uk/international/using-your-phone-abroad
on 12-08-2024 17:10
These are some tips to try :
Reboot phone.
Manually search for a different network
If using an iPhone, change data APN to mobile.o2.co.uk
Call customer service to check for any roaming bars
Or if you message O2 using the social media links below, they should be able to help you with this