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O2 roaming not working

23-
Level 1: Joiner
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Hey 

 

My roaming isn’t working despite still having credit left and being in an included country (switzerland) can you help

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MI5
Level 94: Supreme
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@23- 

Try manually searching for a different network and makes sure you have roaming enabled in phone settings.

 

Lots of credit?

Pay MonthlyPay As You Go

 

How much will it cost to use my phone?


Standard rates
Making calls£2/min
Receiving calls£2/min
Sending texts50p/text
Using data£7.20/MB

 

https://www.o2.co.uk/international/using-your-phone-abroad

 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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These are some tips to try :

  Reboot phone.
  Manually search for a different network
  If using an iPhone, change data APN to  mobile.o2.co.uk
  Call customer service to check for any roaming bars
  Or if you message O2 using the social media links below, they should be able to help you with this

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